Cisco ThousandEyes to support OpenTelemetry – Technologist

Organisations are extending their networks to new places. They need to connect core enterprise operations to industrial spaces, spanning utility grids, manufacturing facilities and transportation networks.

They are also prioritising sustainability and resiliency in their operations, driving the need for greater visibility across their environments. The distributed nature of these operations makes networks complex to manage, and as these industries digitise their assets, the cybersecurity attack surface grows.

“The most effective way to manage growing complexity and provide more insight into business operations is through reliable connectivity and complete visibility across an organisation’s operations and assets,” said Vikas Butaney, SVP/GM, SD-WAN, Cloud Connectivity, and Industrial IoT Networking, Cisco.

ThousandEyes to simplify IT data intelligence

Having the relevant data at the right time is necessary to optimise users’ digital experiences, but data may not always be easy to collect and correlate. To help customers tackle this challenge, Cisco ThousandEyes now supports OpenTelemetry, the open-source framework and industry standard that partners, customers, and providers rely on to generate, collect, process and export cloud-native and distributed telemetry data.

As the first network visibility solution to support OpenTelemetry, ThousandEyes is making it possible for customers to interconnect cloud and internet intelligence across a wide range of solutions for unmatched data correlation and insight. With ThousandEyes for OpenTelemetry, Cisco is enabling true end-to-end correlated insights across disparate domains, from user to application, for optimal digital experiences.

New Cisco offering

Cisco is introducing new cloud services in its IoT Operations Dashboard to increase industrial asset visibility and securely manage assets from anywhere.

Cisco Cyber Vision is now integrated with Cisco IoT Operations Dashboard to grant IT and operations teams full visibility into IT and OT devices to manage threats across the organisation, providing a unified security posture across the entire network.

Secure Equipment Access Plus makes it easier for IT and OT teams to remotely deploy, manage and troubleshoot connected equipment. This service now provides access to any connected equipment with IP connectivity, so operations teams can run native applications on their workstations to access remote assets more easily.

These innovations, along with Cisco’s extension of the portfolio of its Catalyst industrial wireless and switching portfolio, provide more common tooling and data so IT and OT teams can work more efficiently together to reduce downtime of critical infrastructure, drive greater business productivity and efficiencies, and enhance overall safety and security.