Best Pennsylvania LLC Services in 2024 – Forbes Advisor – Technologist

Features

ZenBusiness offers a plethora of business management functionality for Pennsylvania entrepreneurs, with its flexible add-on pricing structure that gives business owners plenty of configuration options when putting their perfect plan together.

While ZenBusiness does offer a starter plan that includes free LLC formation (excluding Pennsylvania’s $125 state fee), higher-tier plans offer a quick one-business-day processing time. You’ll then be able to choose from business management extras such as an EIN and reporting, as well as a range of marketing and finance extensions.

Pricing

You’ll only need to pay Pennsylvania’s state filing fee on ZenBusiness’s Starter LLC formation plan, and its range of add-ons gives business owners flexibility to build their own plan with just the features they need.

However, the cost of these add-ons can stack up, with things such as its operating agreement ($125), employer identification number (EIN) ($99), access to its document library ($100) and a subscription for compliance help ($199 a year), making overall potential costs quite high. Bigger businesses with advanced requirements may find it more cost-effective to opt for a higher-tier plan where services are bundled.

Customer Service

As with most providers on our list, ZenBusiness does not offer 24/7 customer support, but aside from this, we think its customer service options are solid. You can access help by phone, chat and email for all plans, and its team is available every day of the week—8 a.m. to 8 p.m. CT on weekdays and 9 a.m. to 6 p.m. CT on weekends. ZenBusiness also offers an online help center with plenty of guides and articles you can access whenever you need.

Reputation

At first glance, it appears that ZenBusiness is exceedingly popular with its customers, judging by its excellent 4.8 star rating on Trustpilot from over 17,000 reviews. However, a good chunk of these reviews are “invited,” meaning they didn’t go through Trustpilot directly.

Out of the 10,000 “verified” reviews we filtered for, there is still plenty of positive feedback about its fast turnaround speeds and professional customer service. However, there was also criticism based on unwanted charges and auto-renewals, as well as occasional lack of response from support.

Learn more: Read our full ZenBusiness review.