Culture of Care Chronicles: Transform Your Business, Part 1 – Technologist

Embracing a Caring Mindset, Part 1

Welcome back to an exploration of the transformational power of a Culture of Care. In this post, we dive into the first pillar that breathes life into this ethos, steering clear of a step-by-step guide and instead aiming to ignite meaningful discussion. At Vigilant, our commitment to cultivating a Culture of Care was born from our core value – “Others Before Self.” Our purpose in cultivating a Culture of Care is to authentically serve others knowing that our attitudes and behaviors are driving contributors to creating such a culture. The pillars are:

• Embracing a caring mindset;
• Practicing mindful caring;
• Going beyond the ordinary; and
• Sustaining a Culture of Care in the messy real world.

Embracing a Caring Mindset: An overview
Embracing a caring mindset to cultivate a Culture of Care begins with consciously thinking and acting in ways that prioritize others. It means being willing and able to put others first in everything you do. This coupled with humble competence builds a caring culture. It is important to invest in being self-aware, confident, and caring, especially in situations that may make it difficult to maintain caring. Continuously improving your competence, and hence your contribution, is fundamental to cultivating a Culture of Care.

Caring Cultures are Built One Person at A Time
A Culture of Care is built one person and one action at a time. Every interaction either builds or diminishes a Culture of Care. Strive to approach everything from the perspective of “Is this consistent with serving others? Is this consistent with caring values? Did I do the extra for someone that is truly caring?”

“Be a passionate, self-aware server of others, and others will serve you too. A community of care-minded people creates personal fulfillment and great organizational synergy.”

Financial Health is Fundamental
Maintaining a financially healthy and strong organization is crucial. Humility-based competence provides a foundation for the confidence needed to be caring. Recognize the connection between caring and job performance. Sometimes tough business decisions must be made for financial stability, impacting individuals to sustain the overall caring culture. When people feel continuously cared for, they will devote incredible time and energy to achieving great business results.

In a nutshell, embracing a care mindset includes:

• Investing in self-awareness;
• Recognizing the impact of every action;
• Prioritizing competence – yours and others; and
• Making the hard decisions to serve through financial viability.