Culture of Care Chronicles: Transform Your Business, Part 2 – Technologist

Embracing a Caring Mindset, Continued, Part 2
Welcome back, fellow explorers, to the journey into the transformational power of a Culture of Care. In this entry, we plunge deeper into the first pillar, Embracing a Caring Mindset. Remember, the goal is not to offer a rigid roadmap but to stimulate meaningful discussions that lead to positive change.

Recap of Part 1:

In part one we covered:

• Investing in self-awareness;
• Recognizing the impact of every action;
• Prioritizing competence – yours and others; and
• Making the hard decisions to serve through financial viability.

In Part 2 of Embracing a Caring Mindset, we dig into trust and truth, a reciprocal dance.

Reciprocity
Trusting your team is the foundation for the confidence needed to be caring. Trust your team to be good at their jobs (as you are good at your job), care for the organization, and make appropriate decisions. Hold them accountable when this does not occur. Caring and confidence are first cousins; it is impossible to demonstrate the courage and vulnerability required for true care without confidence.

Truth, Courage and Accountability
The most caring thing we can do for our people and organization is to tell the truth with love in our heart. To demonstrate genuine care, we must possess the confidence to make bold decisions and demonstrate vulnerability, during good times and bad. Serving the organization means holding yourself and others accountable for less-than-ideal attitudes and behaviors. It is an obligation inherent in serving others and maintaining a healthy, viable business.

Conclusion
We can now add two more components to embracing a caring mindset:

• Trusting our teams; and
• Holding all (including ourselves) accountable with courage and confidence.

Please join me next time to begin a discussion of Pillar 2 (part 3): Practicing Mindful Caring, a subtle but different component of cultivating a Culture of Care. I’m eager to hear your thoughts. Join the conversation by leaving a comment. Let’s cultivate a community dedicated to the power of a Culture of Care together.